Account Tab

The Account tab lists your PlanetDNS Client registration details.

My account

The following registration information is displayed:

Service
Displays the service level of your current subscription. The default service level is PlanetDNS Standard (PDNS-STD). For information on all PlanetDNS service levels, click here.
Authorization Code
Displays the license key for your installation. You will need this license key to activate your PlanetDNS Client after purchase or re-installation.
Created
Displays the date your software was first activated and registered.
Expired
Displays the date your current subscription will expire.
Days Remaining
Shows you exactly how many days you have remaining for your current subscription. If you have not yet purchased PlanetDNS Client, it will also count down your 30-day free trial period.
Account Status
Indicates if your account is Active or Expired. Under normal operation, your software should be Active. If Expired is displayed, your subscription period has ended and you will need to renew it to continue using PlanetDNS Client.

NOTE: If the Account Status displays Expired, you can no longer use your Internet name to access your computer over the Internet.
Connection Status
Indicates if your Internet name is Online or Offline. Under normal operation, your Internet name should always be Online. When Online is displayed, PlanetDNS Client is able to find an active Internet connection to your computer. As well, you can use your Internet name to access your computer over the Internet.

NOTE: If the Connection Status displays Offline, PlanetDNS Client is unable to find an active Internet connection to your computer. You cannot use your Internet name to access your computer of the Internet.
Messages
Displays software administration notices from PlanetDNS. When a notice is sent to you, the Client icon (green globe ) in the system tray will flash. Click on the flashing system tray icon to open the software properties and display the message.

NOTE: We send notices relating to software adminstration only.

Authorization

The authorization field can be used to reactivate an expired account, or an existing account when the software has been transferring to another computer.

You can reactivate your existing PlanetDNS account, or an account that has expired, by entering your Authorization Code (displayed in field) into the blank field. You can use the convenient Copy feature button to help copy the code, ready for you to paste into place and press the Activate… button.