The Mail Relay tab allows you to view the status of the mail relay queues for your Internet name (domain name). Whether you are running your own mail server, or have all e-mail for your Internet name (domain name) forwarded to an address managed by your Internet service provider, you can use this plug-in to see what’s waiting to be delivered to you.

  

 

Viewing the status of your mail relay queue

  1. Press the Refresh button  to retrieve up-to-date information about your Internet name (domain name) e-mail relay status from our PlanetDNS mail servers.
     

  2. In the top window, select the mailhost .
     

  3. For each mailhost there are one or more Internet names (domain names) with associated e-mail addresses. Select the domain with the associated e-mail relay queue you want to see.
     

  4. A list will open indicating the following status information for the selected domain:

    Status
    The status of your mail server (mailhost), as tracked by our mail relay servers, is displayed. If your mail server is working, the status will indicate Ready, otherwise, it will indicate Fail.

    Total in queue
    Indicates the number of messages that are currently being temporarily stored (queued) on the PlanetDNS mail store-and-forward servers while your mail server is offline. You can highlight a mailhost in the top window and get a listing of the e-mail messages currently in the corresponding mail relay queue. If the mailhost is responsible for handling e-mail for multiple domains, then any e-mail messages in the queue for any of the multiple domains will be listed in the bottom window.

    To view the queue entries for a specific domain, highlight the desired domain in the top window .

    Daily current size
    Indicates the current size of mail (in KB) that has been relayed through our mail store and forward service for the day. The meter is automatically reset to 0 KB once every 24 hours.

    Daily total quota
    The daily total quota indicates how much mail can be managed for your account by our mail servers each day. Should your mail volume exceed your allowable daily total quota, our relay severs will notify you. You can purchase additional store and forward space from us.

Viewing Message Headers

  1. You can view the entire e-mail message header by highlighting the desired entry   in the bottom list and pressing the right mouse button.
     

  2. From the popup menu, select View headers…, which will start Windows® Notepad application to display the details of the message headers.

Deleting a message from the queue

  1. You can delete a message from the mail relay queue by selecting the appropriate entry  in the bottom window and pressing the right mouse button.
     

  2. From the popup menu, select Delete. You will be asked to confirm your choice to delete the selected message.

    NOTE: A deleted message cannot be retrieved.

Automatic re-queuing after online status change

Any mail pending for your Internet name will be automatically queued for delivery, if your PlanetDNS Client has been previously offline. There could be a slight delay in delivery, depending on the volume being managed at the time by the PlanetDNS mail servers.

 

To prompt immediate delivery, right mouse click on the PlanetDNS Client icon in the system tray and select the Go Offline option to identify your Internet name as being offline. Next, repeat the procedure, but this time select the Go Online option. Delivery of any queued e-mail will start within approximate one minute.